Southern Veterinary Partners (SVP), a conglomerate of more than 415 veterinary hospitals across the United States, faced challenges in managing the vast amount of data and numerous third-party vendors that came with such an extensive network of hospitals. By partnering with OneTrust, SVP is able to centralize and streamline third-party management, significantly improving its security and operational efficiency.
Using OneTrust to support the full third-party management lifecycle
Before adopting OneTrust, SVP struggled with the lack of a comprehensive inventory of their third parties and vendors, making it difficult to assess their security risks effectively. "By adopting OneTrust, we were able to centralize the inventory of all our vendors and assess their security posture. Having that single source of truth has been crucial for us," says Al Dixon.
Automating assessments for vendor management
SVP automated the assessment process for third-party vendors, replacing outdated spreadsheet-based methods. This automation not only streamlined the process but also ensured ongoing management and continuous assessment of vendor risks. "With OneTrust, we now have a centralized repository that allows us to continue the assessment and continuously monitor those third parties," Dixon explains. "For a small team like ours, this capability has been incredibly valuable."
Looking ahead: Centralizing vendor management for future growth
SVP is excited about the future with OneTrust, particularly the platform’s continuous improvements and user-friendly design. "It is a very intuitive platform, and the continuous improvement model around OneTrust is very impressive," says Dixon. "That intuitiveness kind of helps bring in others from other departments because we want to build data stores throughout their organization." Looking ahead, Dixon emphasizes the importance of the partnership with OneTrust: "With OneTrust, I believe we have the capability of establishing that partnership and showing the return on investment for such platforms as OneTrust." This partnership will be key as SVP continues to evolve and scale its operations.
